Strain

FAQ

What are the payment options?

You can pay for the order via a bank link or invoice. After receiving the money, we will place your order.

How much does the transport cost?

We offer delivery within Estonia, Latvia and Lithuania. Sending an ordered parcel within Estonia to Itella SmartPOST parcel machine costs 2.4 €. Sending the ordered parcel to the Omniva parcel machine costs 2.35€ in Estonia, 7.3€ in Latvia and 8.40€ in Lithuania. For purchases of 50€ the transport within Estonia is free, transport to Latvia and Lithuania is free with purchases of  100€.

how fast does the shipment arrive?

If the goods are in stock, we will ship the shipment on the same day or the next working day. The goods usually arrive at the SmartPOST parcel machine in 1-2 days. The goods will arrive at the Omniva parcel machine within 1-2 days in Estonia, Latvia and Lithuania.

Which countries do you send the goods to?

We send our products to Estonia, Latvia and Lithuania.

How can the goods be returned if necessary?

The purchased goods can be returned in 14-days after delivery. The returned goods must be unused, undamaged and in the original packaging. The costs of returning the goods shall be borne by the customer, unless the reason for the return is non-compliance with the ordered or defective goods.